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Shipping Policy
A Legal Disclaimer
This Shipping Policy outlines the terms and conditions related to the delivery of products and services provided by Oneleaf-icu.com. By using our platform or making a purchase, you agree to this Shipping Policy. Please review it carefully before proceeding with any transactions.
Shipping Policy - The Basics
Digital Products and Services:
At Oneleaf-icu.com, we primarily offer digital products such as access to Chinese accounts (WeChat, QQ, Pan Baidu, 123 Cloud Disk, Quark, and others). Since these are digital goods, traditional shipping is not applicable. Instead, delivery is conducted electronically via email or other digital communication methods.
Delivery Timeline:
Once your payment is confirmed, account details are typically delivered instantly or within a few hours. In rare cases, please allow up to 24 hours for delivery. We strive to ensure prompt and accurate delivery of all products.
Delivery Methods:
All account details and digital products are delivered electronically. You will receive your product information via the email address or communication channel provided during checkout.
Order Confirmation and Tracking:
After placing an order, you will receive an order confirmation email containing details of your purchase. Since our products are digital, no physical tracking information is applicable.
Non-Delivery Issues:
If you do not receive your digital product within the expected timeframe, please check your spam or junk folder. If you still cannot locate your product, contact our support team at [Your Contact Information], and we will promptly assist in resolving the issue.
Refund and Return Policy:
As we provide digital products, all sales are final, and refunds are not available. Please refer to our Refund Policy for more detailed information.
International Delivery:
Our digital products are available for purchase and use worldwide. No physical shipping restrictions apply, and accounts can be accessed from any location where the respective platforms are available.
Customer Support:
If you encounter any issues with delivery or have questions regarding your order, please contact us at Support@oneleaf-icu.com. Our support team is here to assist you with any concerns.